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Tack Manager Help
  • bavenwoodfarmbavenwoodfarm
    MessagePosts: 275
    Hey, I'm having one heck of a time trying to figure out the new Tack Manager. I figured out how to save the templates so you could paste the same tack onto other horses. With that, I was able to save my old tack template. But when I try to put it on my other horses, the colors change to a different colors and I can't change them back. It's very frustrating. And to top it off, it darkens my horses pictures as well. Not sure what to do. I've refreshed the page, logged out and logged back in, but nothing seems to help. Any help would be greatly appreciated!!!
    Post edited by Ammit at 2026-04-21 04:29:19
  • AmmitAmmit
    MessagePosts: 12,681
    Please post the horse you copied from and some of the horses you added the template to so we can see what you are seeing. Thanks! :)
    Need to contact me? Read this first.

    I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )

    she/her


    image
  • bavenwoodfarmbavenwoodfarm
    MessagePosts: 275
    Sure, I saved the tack template from this horse : https://bluegrass.horsegeneticsgame.com/horse.php?horseid=20008946

    But now the tack on that horse has changed to the blue bridle. It's supposed to look like the tack on this horse https://bluegrass.horsegeneticsgame.com/horse.php?horseid=20292815

    A couple of the horses I changed tack on are:
    https://bluegrass.horsegeneticsgame.com/horse.php?horseid=21276441
    https://bluegrass.horsegeneticsgame.com/horse.php?horseid=21276441
    https://bluegrass.horsegeneticsgame.com/horse.php?horseid=21222958
    And a few others.

    Thank you Ammit!!
  • AmmitAmmit
    MessagePosts: 12,681
    That template saved with bad data I am not sure why. Can you try saving a new template from the horse that looks correct?
    Need to contact me? Read this first.

    I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )

    she/her


    image
  • bavenwoodfarmbavenwoodfarm
    MessagePosts: 275
    Okay, I resaved the tack set from the horse with the correct color, etc. Hopefully this fixes it! I'm not sure if it's had something to do with using my phone to save the tack template. I tried clicking on the correct tacked Horse on my phone, and the colors changed to blue. But when I tried it with my computer it was the right tack set. I'll give the newly saved template a try on my phone and computer when I get back home!
  • bavenwoodfarmbavenwoodfarm
    MessagePosts: 275
    I just tried putting the tack template on another horse, and it still turned blue. And when I tried resavibg one of my original templates, the tack turned blue.
  • AmmitAmmit
    MessagePosts: 12,681
    We will take a look on our end and see if we can figure out why it is not saving.
    Need to contact me? Read this first.

    I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )

    she/her


    image
  • HaystackHaystack
    MessagePosts: 29
    Would you mind sharing what browser and operating system you're on?

    I'm not able to reproduce the issue you're having with your template on my machine. I assume that it's the "Old School Tack Set" you're having issues with? It appears to be saved to the database correctly, so I'm guessing it's an issue with the tack editor itself.
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