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In this Discussion
- Ammit April 2019
- ConfluenceStable April 2019
- shadows faith April 2019
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Account Disruption?
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Hi!
I have a premium account (have had it for at least more than a year) and last night I noticed that my account just downgraded to free for no reason? I re-enrolled for premium, but none of my extra stalls are available. Any news?
Thank you!
~SF
201678 -
Hmmm! Did you get a new credit card? or did they send you a new one, with a new expiration date? I will see what I can find out.
Post edited by ConfluenceStable at 2019-04-10 18:15:01
ConfluenceStable- HJ1 ID#235298 * ConfluenceFarms- HJ2 ID#1998 * ConfluenceRanch- HJ3 ID#15 -
I have it synced to my PayPal, which links direct to my bank account, so that shouldn't have changed. I checked PayPal, but it didn't show any refusals or pending, so wasn't sure what happened.
Much appreciated!
~SF -
You will almost undoubtedly be charged for TWO subscriptions next month, or even as early as today. Please make sure you cancel your second subscription so this won't happen. :)Need to contact me? Read this first.
I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )
she/her
Thanked by 1shadows faith
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News & Alerts10/19/2025 2:44 AM EST
15% Golden Token sale ends Sunday at midnight.
10/16/2025 6:25 AM EST
Our Annual Halloween fantasy BC has arrived
Introducing the Zephyrus BC. As always this BC is only available to purchase with golden tokens now, and will become a subscription exclusive once over.
Golden Tokens are also 15% off this weekend only!
10/15/2025 5:30 AM EST
SWITCH UP! It's the 15th and Random Gene Sale switch has activated. Until the 1st of the month you can now pick up:
Sooty Plus
White 10
Rainbow Riot Nacre
Phantom Bats
Phantom Ghosts
Phantom Spiders
Phantom Skulls
Phantom Pumpkins
Phantom Autumn
Phantom Lace
Phantom Diamond Sparkle
Dun Factor Promoter One
Phantom Jellyfish
Phantom Apple Picking
Phantom Cobweb
Phantom Heart
Phantom Shamrock
Phantom Will-O-Wisp
Phantom Roses
Phantom Bouquet
Phantom Sun Runes
Phantom Star Runes
Phantom Critter Tracks
Phantom Bird Tracks
Phantom Muddy Puddles
Rainbow Riot 2 Void
Merle
Sooty Plus
White 10
Rainbow Riot Nacre
Phantom Bats
Phantom Ghosts
Phantom Spiders
Phantom Skulls
Phantom Pumpkins
Phantom Autumn
Phantom Lace
Phantom Diamond Sparkle
Dun Factor Promoter One
Phantom Jellyfish
Phantom Apple Picking
Phantom Cobweb
Phantom Heart
Phantom Shamrock
Phantom Will-O-Wisp
Phantom Roses
Phantom Bouquet
Phantom Sun Runes
Phantom Star Runes
Phantom Critter Tracks
Phantom Bird Tracks
Phantom Muddy Puddles
Rainbow Riot 2 Void
Merle
10/10/2025 2:59 AM EST
10/1/2025 3:15 AM EST
Merle is back on sale along with every single Phantom Gene for the month of October!
Bonus Stall Progress
0%