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No refund on gene lab changes
  • FiddlerFiddler
    MessagePosts: 7,131
    image
    A11 Skee Aloe
    Usually I can go back in ands get refunds but I cannot today
    Post edited by Ammit at 2026-01-25 08:48:28
    I am Fiddler, my pronouns are she/her
    and my game number is 276934

    image
  • kgstablekgstable
    MessagePosts: 4,384
    Which gene are you trying to get a refund on? There are certain characteristics that you're not able to get refunds on, if I'm remembering correctly bone weight is also non-refundable
    Post edited by kgstable at 2026-01-25 09:15:06
    Licenses: Watercolor, Nacre, Splash M, Wrong Warp, Phantom Autumn/Lace/Diamond Sparkle/Web/Hearts/Shamrock/Muddy Puddles/Roses/Critter Tracks/Jellyfish/Birdtracks, Paintbrush Cool, Paintbrush Prism, Plaid, Shatterglass, Inkspot, Toner, Mushroom, DFP2, Onyx, Platinum, Ice 6, Ice 17

    KG-Stable-Banner-1b
  • AmmitAmmit
    MessagePosts: 12,305
    Looking at your GMT logs and this horse it appears you already refunded PATN1 and both WF changes. Height is not refundable.
    Need to contact me? Read this first.

    I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )

    she/her


    image
    Thanked by 1kgstable
  • FiddlerFiddler
    MessagePosts: 7,131
    oh sorry
    Thank you I’m sorry I bothered you
    I am Fiddler, my pronouns are she/her
    and my game number is 276934

    image
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