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In this Discussion
- Ammit April 2019
- ConfluenceStable April 2019
- shadows faith April 2019
Who's Online (2)
- Ammit 3:53AM
- Joannewitch 3:54AM
Account Disruption?
-
Hi!
I have a premium account (have had it for at least more than a year) and last night I noticed that my account just downgraded to free for no reason? I re-enrolled for premium, but none of my extra stalls are available. Any news?
Thank you!
~SF
201678 -
Hmmm! Did you get a new credit card? or did they send you a new one, with a new expiration date? I will see what I can find out.
Post edited by ConfluenceStable at 2019-04-10 18:15:01
ConfluenceStable- HJ1 ID#235298 * ConfluenceFarms- HJ2 ID#1998 * ConfluenceRanch- HJ3 ID#15 -
I have it synced to my PayPal, which links direct to my bank account, so that shouldn't have changed. I checked PayPal, but it didn't show any refusals or pending, so wasn't sure what happened.
Much appreciated!
~SF -
You will almost undoubtedly be charged for TWO subscriptions next month, or even as early as today. Please make sure you cancel your second subscription so this won't happen. :)Need to contact me? Read this first.
I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )
she/herThanked by 1shadows faith