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Account contents gone
  • ButterflyfreefallButterflyfreefall
    MessagePosts: 17
    Hi, I've been gone for a few years. Life got insanely stressful and I couldn't keep up. I logged in the other day and I get that all my horses are gone, but so is literally everything else. All the genes and barns and pastures that I had and paid for. Is there any way to get it back? Thanks!
  • AmmitAmmit
    MessagePosts: 11,836
    Barns, pastures and genes never go away. You have a large number of accounts. Most likely they are on a different account.
    Need to contact me? Read this first.

    I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )

    she/her


    image
  • AmmitAmmit
    MessagePosts: 11,836
    ButtrflyFreeFall is your actual account not Butterflyfreefall. Note the missing E in Buttr. :x

    https://bluegrass.horsegeneticsgame.com/member.php?uid=168661
    Post edited by Ammit at 2025-09-22 03:31:59
    Need to contact me? Read this first.

    I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )

    she/her


    image
  • ButterflyfreefallButterflyfreefall
    MessagePosts: 17
    Thank you so much! I'm not sure where the other accounts came from, but I can try to delete them if I can log in.
  • AmmitAmmit
    MessagePosts: 11,836
    It's no big deal if they just sit there. They are not hurting anything. :)
    Post edited by Ammit at 2025-09-22 21:04:56
    Need to contact me? Read this first.

    I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )

    she/her


    image
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